May 2020: COVID-19 Current Information
IMPORTANT: Please read the update for details
How long does it take to ship my order?
We require 3 – 5 days to print, expertly hand-cut & carefully wrap your stickers ready to deliver to your home. See the rates below for delivery transit times. During COVID-19 please allow 2 weeks from the date of your order excluding weekends to receive your goods.
Where do you ship to?
We ship to the USA, Canada, UK, Europe, Asia, Australia, New Zealand, North Africa, South America and the Middle East. Swipe left to see our rates. Orders of 139€ or more ship for free. Learn more about free shipping
If you don't see your country listed at the checkout, please request a custom shipping rate for you.
Note: USA & Canadian residents that opt for 3-day express shipping please allow up to 48 hr to print, cut & wrap your goods. Kindly note that public holidays may affect these delivery times.
Where do you ship from?
Our warehouse is based in Bali so most likely your order requires international shipping.
Certain countries, such as the EU & Canada, impose Value Added Tax (VAT) and/or duty to our products when they enter. Any additional fees derived from importation, such as taxes, processing or brokerage fees are the customer’s sole responsibility. Please check your country's customs policies before buying an item. We will not be responsible if customs holds or confiscates certain items.
What is your Return Policy?
We want you to be thrilled with your purchase. If for any reason you are not completely satisfied, just return your tile stickers
Contact Us within 14 days of receiving your order. Explain the problem to us and we'll do our very best to rectify the situation.
During Covid-19 returns to our office may incur unusually long delays. Please make your selection carefully. We can only process a refund once we receive your order. Read more
Return only unused stickers to us and we'll process your refund upon receipt of the goods. Items that are received damaged will not be refunded. Use the original packing and wrap the goods as you received them to ensure we receive them in re-sellable condition. Provide a tracking number when you return the goods to us. Without one we cannot trace it. Custom orders, samples & sale items are final - No returns accepted.