February 2021: Current Information

Dear Clients,

We are truly living in unique times. The coronavirus pandemic is impacting everyone from our families to our businesses. As the situation continues to affect our world, we wanted to reach out and update you on how we’re ensuring safe production & deliveries.

In the current context and following the receipt of numerous requests of information, we wanted to inform you and guarantee that despite the current economic situation, our products are 100% secure.

Your safety is our priority
Our team has made the necessary arrangements from the start of the epidemic.

Protective gloves are used and where possible we avoid contact with the elements used to create our product line ( digital printers, computer graphics, cutting equipment and secure packaging).

All our orders are delivered by air and routed directly to you, the customer.

Shipping & Delivery
Recently, we have been awe-struck and inspired by the number of customers determined to stay productive in the home. Thanks to these active and enterprising individuals, our orders have gone up 70% since countries around the world instated social isolation.

Though we are thrilled to see so many people making constructive efforts to stay sane during this extended period of isolation, unfortunately, our order processing times are still longer than usual. Orders may require up to 2 weeks to reach you.

Orders to Australia: Our orders are being held up as they land in Australia due to strict quarantine laws through customs. Please be patient as your order must go through extra security to reach you.

Orders to the USA & Canada: Express shipping to the United States and Canada will no longer be available until further notice. Our standard international service is running unaffected. We understand that these conditions are not ideal. Please note that these are temporary changes due to the current circumstances.

To start a return please refer to our return policy here
https://quadrostyle.com/pages/shipping-and-returns

Your health and safety is very important to us. We wish to reassure you that we are taking all the necessary precautions to reduce any risk.

Above all else, our thoughts are with those affected by the virus, particularly those who are sick. We wish them a speedy recovery, and we remain inspired by our healthcare workers and others who are caring for people around the world.

The Quadrostyle team

Have you still got questions?

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